Terms of Use & Privacy
Welcome to Counsel Press.
Acceptance of these Terms.
These Terms are entered into by and between you and Counsel Press (“we,” “us,” or “our”). These Terms govern your access to and use of the Website.
If you have any questions regarding these Terms, please direct your questions through the “Contact Us” section at the end of these Terms.
If you do not agree to these terms, please do not use our site.
Scope of these Terms
These Terms apply to your use of Counsel Press’s public-facing website that has these Terms available in the website’s footer.
These Terms do not apply to any other program or service of Counsel Press or any of its affiliates.
1. Terms of Use
1.1 Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others. You must not misuse the website by knowingly introducing viruses, malware, or other harmful material.
1.2 Intellectual Property
All content on this site, including but not limited to text, graphics, logos, and images, is the property of Counsel Press or its licensors and is protected under intellectual property laws. Reproduction or redistribution of any content without prior written consent is prohibited.
1.3 Limitation of Liability
We strive to maintain accurate and up-to-date content but do not guarantee the completeness or accuracy of any information on our website. Counsel Press is not liable for any loss or damage resulting from the use of this site.
1.4 Inquiries and No Obligation Disclaimer
Submitting an inquiry or request for information through our website does not create any contractual relationship, obligation, or commitment on our part to undertake any project or perform any services. We reserve the sole discretion to determine whether and how we respond to inquiries, and no inquiry shall be construed as an agreement, offer, or promise to engage in work, provide services, or enter any business relationship.
1.5 Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of the website following changes indicates your acceptance of the revised terms.
2. Fulfillment Policy
Counsel Press is committed to delivering legal support services with precision, transparency, and efficiency. The following outlines our fulfillment-related terms:
2.1 Refund Policy
Due to the customized and time-sensitive nature of our work, refunds are generally not offered once services have commenced. However, in the event of an error attributable to Counsel Press, we will work to resolve the issue or offer a suitable credit.
2.2 Shipping and Delivery
We provide delivery of appellate documents in accordance with client preferences and court deadlines. Available methods include:
- Same-day courier
- Electronic filing
- Overnight shipping
- Standard delivery
Delivery timelines and costs are confirmed during the project intake phase.
2.3 Return Policy
As our services involve tailored legal filings and printed materials, returns are not applicable. If you experience any issues with your work product, please notify us immediately so we can correct the issue promptly.
2.4 Cancellation Policy
Orders may be canceled only if production or filing has not started. Once work begins, cancellation may not be possible due to the associated deadlines and costs. Please contact your account manager promptly to discuss any potential changes.
3. Privacy Policy
We respect your privacy and are committed to protecting your personal information.
3.1 Information We Collect
- Personal Information: Name, email address, and other contact details voluntarily provided.
- Usage Data: Information about how you use our website, collected via cookies or similar tracking technologies.
3.2 How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your inquiries
- Improve website functionality and user experience
- Send updates or marketing communications (if you opt-in)
3.3 Sharing Your Information
We do not sell, rent, or trade your personal data. Information may be shared with trusted third-party service providers to help us operate the website and services.
3.4 Cookies
Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
3.5 Data Security
We implement reasonable safeguards to protect your data but cannot guarantee complete security against all threats.
3.6 Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data under applicable data protection laws.
3.7 Contact Us
For any questions or concerns regarding our Terms of Use, Fulfillment Policy, or Privacy Policy, please contact us at: [email protected]
